Companies are working on new strategies in disruptive markets, start-up pivots, new business models... but new ideas can’t succeed if the user experience doesn't change with them. If a company "feels" like the same old company, customers and employees won’t believe or support the change.
Who should attend: CXOs, Marketing, Sales, Service, R&D, Product Managers, Training, HR
Traditional branding exercises fail to provide usable governance and outputs for the digital user experience. This helps people responsible for brand, manifest the brand through digital channels, digital content, and digital interfaces (from the website to wearables).
Who should attend: CMO, Brand Managers, Marketing Managers, Product Managers, Agencies
Strengthening relationships with customers involves understanding how they interact and engage with your product, app, website, etc. This helps you understand your customer’s entire journey and how to make it a more meaningful, memorable experience.
Who should attend: CX Head, Marketing, Sales, Service, Related UX/Dev teams
Using my 6-step methodology, you’ll learn the fundamentals of innovative design and how to seamlessly integrate it into your Agile or Waterfall development process.
Who should attend: UX, Development, Product Management
Stay up-to-date on any of my UX Webinars, Sessions, Trainings and Resources.